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PAYMENT
We accept payment at the orders, by bank transfer,Paypal,and Postepay Recharge. We have to receive all payments to confirm order and delivery goods.
SHIPMENT
Our maximum time for shipping is 7 working days from the order confirm/payments. When shipping is ready you will have tracking numbers to follow your goods. Our courier is SDA( http://www.sda.it ). Usually delivery by courier will take 3-4 working days. All shipping costs will be clearly added to the total cost in the invoice and in the order confirmation. In case of delivery delay due to force majeure, I-nity will not be held responsable. Delivery costs will be calculated automatically when placing the order, they will comprise handling fees and will be clearly indicated in the summary which appears before the confirmation of the order.
WITHDRAWAL AND RETURN POLICY
The items rejected by the buyer must be returned within the terms established by Italian law,(. D.Lgs. 22 maggio 1999, n. 185 art.50-57) intact and in their original package. Used or altered items will not be accepted, only goods with clear fabrication defects or damaged during delivery will be accepted. All the costs of shipments and/or Customs are of the customer. Contact us before to return products and wait for our email / fax of authorization. We refund products costs only, after received goods rejected, and by bank transfer, within 5 days. Please let us know your bank details in the documentation you sent us. The refund will take place as soon as the goods will be received by I.nity , provided that the above return policy is satisfied.
Refund Policy for Failed Deliveries
Our company is committed to providing an efficient and timely delivery service. However, we reserve the right to issue a partial refund in the following cases of negligence by the recipient:
a. The recipient is unavailable to receive the package after two delivery attempts by the courier.
b. The package is held at a post office or courier shop for more than 10 working days without the recipient retrieving it.
c. The address provided at the time of purchase is clearly incorrect, making delivery impossible. d. The purchaser provides incomplete or inaccurate information that affects delivery.
In the case of a partial refund, the refundable amount will equal the cost of the product, minus shipping fees and any applicable transaction fees. The refund will be processed according to our general refund policy.
The validity of this policy is contingent upon adherence to our procedures for reporting delivery issues, which must be communicated within 14 days of the expected delivery date.
VALIDITY OF THE PRESENT CONDITIONS
The present sale conditions are subject to change at any time, without advance notice. For every purchase however, the applicable conditions are those valid at the time of placing the order, read and accepted by the customer before the confirmation of the order itself.
APPLICATION OF LAWS
I-nity.com does its best to observe the applicable normative on distance sale. For any dispute the competent authority will be the Court of “Foro di Salerno” (SA) Italy.
DATA PROTECTION
under Article 13 of the Legislative Decree n° 196 of 2003.30.06 Rupa Rupa Records guarantees that personal data supplied by the customers will be used only for placing the orders and within the limits allowed by the applicable normative. The customer, when placing the order, agrees to their handling and registration also electronic, for what concerns the requirements of the order processing. Rupa Rupa Records guarantees that personal data supplied by customers will never be passed to third parties for commercial purposes. We would like to inform you that, as the Concerned Person, you have all the rights provided by art.7 of the Legislative Decree n. 196/2003, concerning: the right to obtain from the Data controller and with no delay, the right to object totally or partially, for legitimate reasons, to the treatment of personal information which regard you.
Newsletter Subscription Rules
Monthly Newsletter Subscription:
Promotional Newsletters Subscription:
Loyalties point
The offer is valid for all those who place an order on www.i-nity.com.
Our loyalty program allows you to accumulate a "vinyl point" worth 0.50 cents for every 10 euros spent:
The accumulated points can be claimed in the personal account (click on your name at the top right after you have logged in) by going to the "my loyalty points" page, once claimed they will become as usual vouchers to be used on your check out.
The voucher code can be found in the list of active vouchers in "my vouchers". Loyalty points have a maximum duration of one year from the order in which they were generated.
The expiration date is also highlighted in the summary of your account "my vouchers".
The vinyl points voucher must be used on a minimum order of 50.00 euros. Enter the voucher code, making sure it is written correctly and continue with checkout following the instructions until confirmed. The site will automatically deduct the amount at the end of the purchase procedure. The order will also be confirmed via email to your account address.